Terms of Service

Last updated: October 10, 2026

Quotes & pricing

Online estimates are based on the information you provide and homes in typical condition. Your final price is confirmed before your appointment. If the home's size or condition differs significantly from what was described, we will contact you before starting any additional work.

Scheduling, rescheduling & cancellations

Please give at least 48 hours' notice to reschedule or cancel. Late cancellations or lockouts may be subject to a fee. Recurring service has no contract and may be paused or cancelled anytime with 48 hours' notice.

100% Happiness Guarantee

If you are not satisfied with any area we cleaned, notify us within 24 hours of the service and we will return to re-clean that area at no charge. If you are still not satisfied after the re-clean, we will refund the cost of that cleaning.

Access to your home

You agree to provide safe access to your home at the scheduled time. Keys and access codes are stored securely and used only for scheduled services.

Damages

We are fully insured. Please report any damage within 24 hours of service so we can make it right. We are not responsible for pre-existing damage, improperly secured items, or normal wear.

Payment

Payment is due on the day of service unless otherwise agreed.

Communications

By submitting a request and opting in, you agree to receive calls and text messages about your quote and appointments. Consent is not a condition of purchase. Reply STOP to opt out at any time.

Contact

Questions? Email contact@carolinabeecleaning.com or call (908) 416-0303.